Privacy Policy

At BUZ Water, we value the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, products, and services. By accessing or using BUZ Water, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information you provide to us, such as your name, email address, and contact details when you voluntarily interact with our website or subscribe to our services. Additionally, we may collect non-personal information, such as your device information, browser type, IP address, and usage data, through cookies or similar technologies.

2. Use of Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and improving our products and services
  • Responding to your inquiries and providing customer support
  • Sending promotional materials, updates, and newsletters (with your consent)
  • Analyzing and enhancing the performance of our website and services
  • Personalizing user experience and offering tailored content
  • Complying with legal obligations and protecting our rights

3. Disclosure of Information

We may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in delivering our products and services (e.g., payment processors, shipping companies)
  • With your consent, to fulfill a specific request or for promotional purposes
  • When required by law, court order, or to protect the rights, safety, and property of BUZ Water, our users, or others
  • In the event of a merger, acquisition, or transfer of assets, your information may be transferred as part of the transaction, subject to confidentiality obligations

4. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You may also choose to unsubscribe from our marketing communications at any time. We provide opt-out mechanisms and settings within our website and communications for your convenience.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

BUZ Water does not knowingly collect or solicit personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the beginning of this document. We encourage you to review this page periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at

By using BUZ Water, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Payment Policy

Thank you for choosing Buz Water. This Payment Policy outlines the terms and conditions regarding the payment for our products and services. By making a purchase through our website or any other channels, you agree to comply with the following policy:

Payment Methods

We accept various payment methods, including but not limited to credit cards, debit cards, and online payment platforms. The specific payment methods available will be presented to you during the checkout process.

Pricing and Currency

All prices displayed on our website are in the currency indicated. Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or modify the order.

Payment Processing

Once you have provided the necessary payment details, we will process the payment promptly. The transaction will be authorized and charged upon completion of the order. You will receive an order confirmation email once the payment is successfully processed.


We prioritize the security of your payment information. We utilize industry-standard encryption and security measures to protect your sensitive data during transmission and storage. However, please note that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Order Cancellation

If you wish to cancel an order, please contact our customer support as soon as possible. We will make every effort to accommodate your request if the order has not been shipped or processed. Refunds for canceled orders will be issued in accordance with our Refund Policy.

Taxes and Duties

The prices displayed on our website do not include any applicable taxes or duties, unless otherwise stated. You are responsible for any additional charges imposed by relevant authorities, such as sales tax or customs duties, depending on your location and the destination of the order.

Refunds and Returns

For information about our refund and return policies, please refer to our Refund Policy. We strive to provide customer satisfaction, and we will address any issues or concerns regarding your purchase to the best of our ability.

Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

Returns & Refund Policy

At Buz Water, we strive to provide our customers with the highest quality products and excellent customer service. We understand that sometimes returns may be necessary, and we are here to assist you with our return policy. Please read the following guidelines to understand how our return process works:

Eligibility for Returns:

  • Only unopened and unused products can be returned.
  • The product must be in its original packaging, undamaged, and with all original tags and labels attached.
  • Returns must be initiated within 14 days of the original purchase date.

Non-Returnable Items:

The following items are not eligible for return:

  • Products that have been opened or used.
  • Products without their original packaging.
  • Perishable goods, such as Buz Water with a past expiration date.

Return Process:

If you wish to return a product, please follow these steps:

  • Contact our customer support team within 14 days of purchase to initiate the return process. You can reach us via email or phone, as provided on our website.
  • Provide your order details and reason for the return.
  • Our customer support team will guide you through the return process, including providing you with a return authorization number (RMA).
  • Pack the product securely in its original packaging, including all accessories, tags, and labels.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the package to the address provided by our customer support team. Please note that return shipping costs are the customer's responsibility.

Refund or Exchange:

Upon receiving the returned product, our team will inspect it to ensure it meets the return eligibility criteria.

If the return is approved, we will process a refund to your original payment method within a reasonable timeframe.

If you prefer an exchange instead of a refund, please specify this during the return process. We will do our best to accommodate your request, subject to product availability.

Damaged or Defective Products:

In the event that you receive a damaged or defective product, please contact our customer support team immediately.

Provide a detailed description and any relevant photos of the issue.

We will assess the situation and assist you in resolving the problem, which may include providing a replacement or issuing a refund.

Please note that our return policy is subject to change without prior notice. It is always a good idea to review the policy on our website or contact our customer support team for the most up-to-date information.